Functional Consultant Billing

JR United Kingdom; Bolton; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consultancy is seeking a Functional Consultant Billing in Bolton to oversee the successful implementation of the UMAX solution. The role requires significant ERP experience, especially in the Billing domain, and offers opportunities for professional growth in a dynamic environment. The company provides comprehensive training and a competitive salary.

Benefits

Flexible work environment

Career development opportunities

Competitive salary with fringe benefits

Warm welcome and integration support

Qualifications

• 4-7 years’ experience as a Functional Consultant in large, complex ERP/CRM implementations.
• Strong understanding of Billing processes and customers' business processes.
• Excellent oral and written communication skills.

Responsibilities

• Manage customer expectations and translate requirements into solutions.
• Attend workshops & meetings with customers and follow up on testing.
• Contribute to the evolution of the UMAX solution.

Skills

Analytical Skills

Customer Orientation

Problem Solving

Education

Master's Degree or equivalent through experience

Tools

Microsoft Dynamics 365

Job description

Social network you want to login/join with:

Functional Consultant Billing, Bolton, Greater Manchester

Client: Itineris

Location: Bolton, Greater Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 6

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX* solution at our customers’ premises in the UK.

The role is UK based and requires relevant ERP implementation experience within the Billing domain.

*UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times, and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve.

As our Functional Consultant, you…

• are the link between Business and IT
• manage customer expectations, and translate Business & Functional requirements into application solutions
• attend workshops & meetings with the customer onsite
• follow up on testing and guarantee quality of the solution
• contribute to the further evolution of the Itineris standard UMAX solution
• take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…)
• collaborate closely with the Project Manager and Service Delivery Consultants
• participate in the project progress meetings and proactively identify risk areas
• apply your expertise to deliver high quality consulting services to new and existing customers
• continuously develop and extend your knowledge within the Utility market, and transfer knowledge to other colleagues
• have strong analytical skills (master’s degree or equivalent through experience)
• experience with Billing processes is a MUST
• have at least 4-7 years’ experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations
• are an expert in identifying business requirements and have an excellent understanding of customers’ business processes
• experience with Microsoft Dynamics 365 is a plus
• have excellent oral and written communication skills
• are willing to travel — depending on the project implementation phase — to the client (Reading area)
• are a dynamic team player with a true problem-solving mentality
• are hands-on, like to take initiatives, and are driven by quality
• are 100% customer oriented and adapts swiftly to fast-paced and quickly changing environments

We offer you…

• a warm welcome! Enthusiastic colleagues will help you integrate and quickly feel at ease with us
• to gain valuable experience in a fast-changing technological market
• in-depth initial training, long-term career development and personal growth
• an attractive & competitive salary with fringe benefits