Full-Time Guest Experience Specialist

Vacherin; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Life assurance

Wellbeing programme

Personal development and training

Employee discount vouchers

Regular social events

Holiday purchase scheme

Free meals

Job summary

Vacherin is seeking a Hospitality Assistant to be the face of CH&CO on a full-time basis. You will deliver exceptional customer service, join a team that takes pride in its people and brand, and work in a fast-paced environment with 40 hours per week.

You will greet guests, provide personalised service, know the menu, and support a culture that rewards dedication and teamwork within Compass Group UK&I.

Qualifications

• Deliver outstanding service to guests with a friendly approach.
• Provide menu knowledge and make confident recommendations.
• Represent the brand professionally while following safety standards.

Responsibilities

• Greet and look after guests to ensure delight at departure.
• Serve customers with a seamless, personalised experience.
• Be knowledgeable about the menu and offer recommendations.
• Represent CH&CO/Compass Group UK&I and maintain a positive brand image.
• Comply with food handling and hygiene standards.
• Comply with health and safety regulations.

Skills

Customer service

Team player

Communication skills

Initiative

Work under pressure

Job description

Vacherin is seeking a Hospitality Assistant to be the face of CH&CO on a full-time basis. You will deliver exceptional customer service, join a team that takes pride in its people and brand, and work in a fast-paced environment with 40 hours per week.

You will greet guests, provide personalised service, know the menu, and support a culture that rewards dedication and teamwork within Compass Group UK&I.