Guest Experience Host - Flexible Hours, Training & Benefits

Compass Group UK; Birmingham; On-site; GBP 8,000 - 13,000; Part time

Benefits offered by this job

Operational training

Life assurance

Personal development

Wellbeing programme

Social events

Holiday purchase

Discount vouchers

Job summary

CH&CO, a part of Compass Group UK&I, is seeking a Hospitality Assistant to deliver excellent customer service on a part-time basis (20 hours per week). You will greet guests, serve with pride, and help maintain a positive brand image in a fast-paced setting.

Join a team that values development, wellbeing, and recognises dedicated colleagues. If you excel at teamwork and customer care, this role offers progression opportunities within the group.

Qualifications

• Have a passion for delivering outstanding service.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in your role.
• Possess the ability to work under pressure.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Job description

CH&CO, a part of Compass Group UK&I, is seeking a Hospitality Assistant to deliver excellent customer service on a part-time basis (20 hours per week). You will greet guests, serve with pride, and help maintain a positive brand image in a fast-paced setting.

Join a team that values development, wellbeing, and recognises dedicated colleagues. If you excel at teamwork and customer care, this role offers progression opportunities within the group.