Full Time Fishkeeping Sales Assistant - Crawley

Maidenhead Aquatics Ltd.; Crawley; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

Maidenhead Aquatics Crawley is looking for an enthusiastic team member to join our store at Squires Garden Centre, Horsham Road, Crawley. The role involves helping with daily store maintenance, caring for livestock, and providing friendly customer service.

You will be part of a dedicated team and receive full training. The role requires availability to work 5 days per week, including weekends and Bank Holidays, in a busy retail environment with a focus on high standards of animal care.

Qualifications

• Interest in fishkeeping and willingness to learn.
• Customer service experience or enthusiasm for helping customers is valued.
• Able to work well with others in a busy retail environment.

Responsibilities

• Aid in day-to-day store maintenance and care for livestock.
• Deliver high standards of livestock care and store presentation.
• Greet customers clearly and friendly to maintain excellent customer service.
• Share fishkeeping knowledge with customers across experience levels.
• Work efficiently as part of a team in a fast-paced retail setting.
• Process sales accurately and ensure customers leave satisfied.
• Organise stock on shelves and ensure correct pricing and availability.

Skills

Fishkeeping interest

Customer service

Team player

Willing to learn

Job description

Store: Maidenhead Aquatics CrawleySquires Garden CentreHorsham RoadCrawleyRH11 8PL

Our brilliant Crawley store is looking to expand its team.

What are the working hours/days?

5 days per week, working across weekends and Bank Holidays.

Who are we looking for?

• The ideal candidate will have a keen interest in all areas of fishkeeping. Some previous experience in aquatics is preferred but not essential, as you will be joining an experienced team and will be given full training. Enthusiasm for the hobby and a strong commitment to customer service.
• They should be self-motivated, positive, and organised, as well as hardworking and enthusiastic to learn.
• The person we are looking for should be a practical individual who is keen to be part of a strong, happy team of staff who enjoy their vocational careers.

What does the role involve?

• Aiding in the day-to-day maintenance of the store, including caring for the wide variety of livestock that we carry and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greeting and welcoming all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care
• Communicate your fishkeeping knowledge clearly to customers with varying levels of experience and maintain our policy of responsible fishkeeping.
• Working efficiently as part of a team in a fast-paced retail environment.
• Completing sales correctly and efficiently, ensuring customers leave the store fully satisfied.
• Getting merchandise out onto the shop floor, organising stock neatly on the shelves and making sure it's correctly priced and available.