Full-Time Dental Receptionist - Bath

Dentalcare Group; Bath; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

28 days holiday (incl. bank holidays)

Investors in People

Training on our systems

Team social events

Immediate start

Job summary

Dentalcare Bath is seeking a friendly Dental Receptionist to join our busy mixed NHS/private practice. You will be the first point of contact for patients, welcoming visitors, answering calls, and handling front desk duties with professionalism and discretion.

We offer training on our systems, support for career progression, and a positive team environment in a newly refurbished practice with the latest equipment. The role is full-time with a generous holiday entitlement.

Qualifications

• Experience as a dental receptionist or front-of-house role.
• Ability to provide friendly, professional front desk support.
• Strong organisational and multi-tasking skills.

Responsibilities

• Welcome visitors and patients in a friendly, professional manner.
• Answer and direct calls and respond to enquiries.
• Manage reception duties and keep front desk welcoming.
• Maintain accurate records and assist with general administration.
• Receive and distribute correspondence and deliveries.
• Liaise with staff, residents and external professionals.
• Maintain confidentiality and follow company policies.
• Support the team with administrative tasks when required.
• Prioritise workload and stay calm during busy periods.

Skills

Dental receptionist experience

Front of house

Customer service

Job description

Discover your smile, come work with us!

Here at Dentalcare Group, we are looking for an enthusiastic and passionate Dental Receptionist to join our friendly and professional team in our practice Dentalcare Bath. We are a mixed NHS/Private practice who pride ourselves in putting our patients first and ensuring that we provide the best care.

About The Role

• Hours - We are looking for an applicant who can work 40 hours per week
• Payment: negotiable, dependant on experience
• Training on our systems and guaranteed support to help you progress in your career
• Newly refurbished practices with the latest equipment and technology
• Up to 28 days holiday (including bank holidays)
• We are a recognised Investors in People company
• Team social events
• Immediate start

Key responsibilities

• Welcome visitors, residents, families and staff in a friendly and professional manner.
  
• Answer and direct telephone calls and respond to enquiries appropriately.
  
• Manage reception duties and ensure the front desk is kept organised and welcoming.
  
• Maintain accurate records and assist with general administration.
  
• Receive and distribute correspondence, deliveries and messages.
  
• Liaise effectively with staff, residents, families and external professionals.
  
• Maintain confidentiality and follow company policies and procedures.
  
• Support the wider team with administrative tasks when required.
  
• Prioritise workload effectively and remain calm during busy periods.

About You

• We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience
• A committed and hardworking individual who has the drive to succeed
• Able to work calmly and effectively under pressure.
• Discreet and respectful when handling confidential information.