Fulfilment Supervisor

People Solutions; Burnley; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

20 days holiday plus bank holidays

Birthday day off

Career advancement opportunities

Permanent position

Supportive working environment

Job summary

People Solutions is recruiting a Fulfilment Supervisor for our client in Burnley. The role is hands-on with daily supervision of the fulfilment team to ensure orders are processed accurately and on time.

Ideal candidates will have warehouse/logistics experience, strong organisational skills and proficiency in Excel and order processing systems. This is a permanent role with chances for progression and a supportive team environment.

Qualifications

• Previous experience within logistics, warehousing or administration.
• Strong computer skills, including Microsoft Excel and warehouse management/order processing systems.
• Excellent communication skills.
• Strong organisational and multitasking abilities.
• Excellent attention to detail.
• The ability to prioritise workload effectively.
• A proactive and professional approach to work.
• The ability to work independently and as part of a team.

Responsibilities

• Coordinating the day-to-day execution of customer orders.
• Acting as the main point of contact between suppliers, customers, freight partners and internal teams.
• Ensuring customer orders are received, processed and delivered accurately and on time.
• Preparing, processing and maintaining logistics and shipping documentation, including customs, commercial and transport documents.
• Using order processing software on a daily basis.
• Setting daily targets for the fulfilment team.
• Liaising with the Customer Service Manager to ensure customer satisfaction.
• Managing inventory levels and ensuring stock accuracy.
• Providing training, guidance and support to the fulfilment team when required.
• Carrying out general administrative and ad hoc duties as required.

Skills

Logistics experience

Communication skills

Organisational ability

Multi-tasking

Teamwork

Tools

Microsoft Excel

Warehouse management system

Order processing software

Job description

Fulfilment Supervisor - Burnley

People Solutions are currently recruiting for a Fulfilment Supervisor to join our well-established client based in Burnley.

This is a fantastic opportunity offering excellent rates of pay, great benefits, and genuine opportunities to secure a permanent position.

This hands-on role is ideal for somebody with strong organisational skills and experience within a warehousing, logistics or fulfilment environment.

This would suit applicants who have worked as a Warehouse Administrator, Stock Control Supervisor or Fulfilment Coordinator.

Rates of Pay:

• £13.57 per hour

Shift Pattern:

• Monday to Friday
• 08:00 - 17:00

Benefits:

Your benefits as a Fulfilment Supervisor are:

• Free onsite parking
• 20 days holiday plus bank holidays
• Additional day's holiday for your birthday
• Opportunities for career advancement
• Genuine opportunity to secure a permanent position
• Supportive working environment

Day-to-Day Duties:

Your duties as a Fulfilment Supervisor are:

• Coordinating the day-to-day execution of customer orders
• Acting as the main point of contact between suppliers, customers, freight partners and internal teams
• Ensuring customer orders are received, processed and delivered accurately and on time
• Preparing, processing and maintaining logistics and shipping documentation, including customs, commercial and transport documents
• Using order processing software on a daily basis
• Setting daily targets for the fulfilment team
• Liaising regularly with the Customer Service Manager to ensure customer satisfaction is achieved
• Managing inventory levels and ensuring stock accuracy
• Providing training, guidance and support to the fulfilment team when required
• Carrying out general administrative and ad hoc duties as required

Essential Skills:

To be successful as a Fulfilment Supervisor, you will need:

• Previous experience within logistics, warehousing or administration
• Strong computer skills, including Microsoft Excel and warehouse management/order processing systems
• Excellent communication skills
• Strong organisational and multitasking abilities
• Excellent attention to detail
• The ability to prioritise workload effectively
• A proactive and professional approach to work
• The ability to work independently and as part of a team

Training:

• Industry-related training provided
• Ongoing support throughout your assignment
• Opportunities for continued development

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process