Fulfilment Coordinator - Control Room-T1 D

JD Sports Fashion PLC; Rochdale; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Fulfilment Co-ordinator to oversee the end-to-end order lifecycle at the Kingsway DC in the UK. The role focuses on automated picking areas and driving service levels across internet and store orders, leveraging WMS configurations to optimise throughput.

You will work with operational teams across the DC to reduce delays, improve handovers, and identify opportunities for fulfilment enhancements.

Qualifications

• Excellent attention to detail.
• Strong written and verbal communication.
• Proficient with Warehouse Management System (WMS).
• Experience in large-scale operations.
• Good problem-solving and stakeholder management.

Responsibilities

• Releasing internet and retailer orders into the WMS.
• Coordinate with DC functional teams to meet SLAs and fulfilment targets.
• Champion fulfilment in automated pick areas and configure system parameters.
• Minimise aged and outstanding picks.
• Ensure smooth handovers to the next shift.
• Identify opportunities to improve fulfilment processes.

Skills

Attention to detail

Communication skills

PC literacy

WMS knowledge

Large-scale operations

Problem solving

Relationship building

Team collaboration

Tools

WMS

Job description

Role overview

An excellent opportunity to learn about the end-to-end lifecycle of retail and customer orders through the Kingsway DC and make a real difference to our service levels. Fulfilment is at the heart of what we do as a Distribution Centre – the role of the Fulfilment Co-ordinator is to champion this, with particular focus on automated picking areas.

Responsibilities:

• Releasing of Internet customer orders and Retail store orders and into the WMS systems

• Liaising with the operational teams in each functional area of the DC to achieve service level agreements and fulfilment targets

• Champion fulfilment for automated pick areas – including system configuration and parameters

• Ensuring aged and outstanding picks are minimised

• Effective handovers to oncoming team

• Identifying fulfilment improvement opportunities

Skills and Experience:

• Excellent attention to detail

• Excellent communications skills, both written & verbal

• PC literate, with the ability & willingness to learn & become expert in new systems

• Warehouse Management system use

• Experience of large-scale operations

• Good problem-solving skills

• Ability to build and maintain relationships with colleagues & stakeholders

• Able to influence and also work as a team