Fulfilment Associate

Bailies Coffee Roasters; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Bailies Coffee Roasters, a leading small batch coffee roaster in London, seeks a Fulfilment Associate for their Production Team. This full-time role involves packing and dispatching coffee orders while maintaining high quality and cleanliness standards. Ideal candidates will be detail-oriented and possess strong communication skills, thriving in a supportive and dynamic environment.

Benefits

Coffee training

Annual wellbeing allowance of £150

Company pension

Fully stocked kitchen for breakfast

Team incentives and activities

As much coffee as you can drink at work and 50% off for home

2 Refresh Days and 1 Charity Day per year

A casual, fun and supportive work environment

Qualifications

• Ability to handle heavy loads safely.
• Must possess a flexible attitude towards work.

Responsibilities

• Accurately packing roasted and ground coffee to quality standards.
• Preparing client orders for dispatch in line with specifications.
• Maintaining cleanliness in the packing and dispatch area.

Skills

Communication

Attention to Detail

Critical Thinking

Computer Literacy

Job description

We are a B-Corp and Carbon Neutral small batch coffee roaster based in London. We are predominately a wholesale business, supplying some of London’s top restaurants and cafes. We believe inenvironmentally sustainableandethically traded coffee, and work with partners all over the world who actively engage community-based improvements. Ourethical trading principlesensure that our successes benefit the entire supply chain and beyond, from direct initiatives at origin tolocal communities here in the UK. We believe that coffee is a force for good!

Our values

We are coffee enthusiasts, with a passion for all things coffee, our people and our clients. Our core values underpin not only who we are but also the way that we operate:

1. Be straight up. Be honest in our interactions and stand for what we believe.

2. Be invested. Own the final result not just your inputs and invest rather than transact in relationships.

3. Be fair and fearless. Award opportunity based on merit and seize, seek and create opportunity.

Role overview

We are looking for an enthusiastic person to join our team in West Norwood, London. The successful role-filler will be driven to succeed and have a deep-rooted belief in our brand and our product.

The Fulfilment Associate role is key in our Production Team, delivering on the day-to-day fulfilment and dispatch of all orders. They are responsible for:

• Accurately and efficiently packing roasted and ground coffee to our strict quality standards

• Accurately and efficiently preparing and boxing client orders ready for dispatch in line with our quality standards and labelling specification

• Ensure all orders are fulfilled accurately and ready for dispatch on-time

• Assist with packing Ecommerce/ Wholesale orders with the despatch team

• Take initiative to complete tasks in the most efficient way possible, utilising all packing equipment provided

• Utilise our inventory management system, Unleashed, to manage packed stock and complete sales orders

• Maintain the packing and dispatch area in line with our cleanliness standards and those of food safety certifications

• Assist with the management of incoming and outgoing goods, which includes adhering to storage workflow processes

• Hours - Full time (Monday – Friday, 9am-530pm). Immediately available, notice periods of less than 3 weeks considered.

Essential requirements

This role forms part of the Production Team and must possess a flexible attitude towards work. Specific skills, education and experience desired for the role include:

• Computer literate

• Strong communication skills

• Common sense, critical thinking and a sharp eye for attention to detail

• Ability to safely handle heavy loads

• Ability to work in the UK

What we offer

· A casual, fun and supportive work environment within a dynamic and fast-growing industry

· Coffee training

· Competitive salary and bonus packages · 2 Refresh Days and 1 Charity Day per year, in addition to annual leave

· Annual wellbeing allowance of £150

· Company pension

· Fully stocked kitchen for breakfast

· Team incentives and activities

· A supportive working environment

· As much coffee as you can drink at work and 50% off for home

We are proudly a London Living Wage employer.