Fulfillment Learning Manager: Lead Training & Growth

Amazon; Dunfermline; On-site; GBP 42,000 - 62,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Learning Manager for a busy fulfilment centre, focused on safety, quality and onboarding through high‑quality training.

You will monitor training outcomes, assess needs, and ensure compliant practices align with Amazon's safety standards across the site. You will lead a team of Trainers and a Learning Specialist, own end‑to‑end associate and leader training, and collaborate with EU teams to share best practices and scale training initiatives.

Qualifications

• Experience managing training programs.
• Experience managing teams.
• Bachelor's degree or equivalent in a related field.

Responsibilities

• Lead and develop Trainers and a Learning Specialist.
• End-to-end ownership of the associate and leader training programs at site: from needs analysis stage, to management and execution of training
• Creating effective partnerships with other Learning Teams within the EU to identify and share best practice
• Planning, developing and evaluating all training initiatives, in collaboration with the senior team and Amazon's central leadership function
• Proactively identifying and deploying training/coaching solutions to address quality and productivity requirements within the FC
• Providing coaching and feedback on leadership related topics both in 121s and facilitated workshops to identify leadership, coaching and management skill development opportunities

Skills

Project management

Training program management

Team leadership

Learning design

Education

Bachelor's degree or equivalent in a related field

Job description

Amazon UK Services Ltd. is seeking a Learning Manager for a busy fulfilment centre, focused on safety, quality and onboarding through high‑quality training.

You will monitor training outcomes, assess needs, and ensure compliant practices align with Amazon's safety standards across the site. You will lead a team of Trainers and a Learning Specialist, own end‑to‑end associate and leader training, and collaborate with EU teams to share best practices and scale training initiatives.