Fulfillment Center Operations Lead

Amazon; Doncaster; On-site; GBP 28,000 - 36,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an FC Lead to join our Fulfilment Centre operations. Based on site, you’ll be the first point of contact for your shift, ensuring team members follow processes, safety rules and the priority plan for the day.

You’ll monitor workflows, train employees, support the Area Manager with improvement projects, work with other departments to resolve issues, and use data to boost safety, quality and productivity across shifts.

Qualifications

• Fluent English communication (speaking, reading, writing).
• 40 hour work week with overtime as required.
• Experience communicating with a wide range of stakeholders.
• Experience in an administrative support role involving collaboration with internal or external teams.

Responsibilities

• Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
• Support and train employees to deliver great service and supervise them in their daily tasks
• Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
• Work with other departments to find solutions to address common issues or support needs in areas of key performance
• Use data analysis to identify ways to optimise safety, quality and productivity

Skills

Fluent English

Stakeholder communication

Administrative support experience

Job description

Amazon UK Services Ltd. is seeking an FC Lead to join our Fulfilment Centre operations. Based on site, you’ll be the first point of contact for your shift, ensuring team members follow processes, safety rules and the priority plan for the day.

You’ll monitor workflows, train employees, support the Area Manager with improvement projects, work with other departments to resolve issues, and use data to boost safety, quality and productivity across shifts.