Learning Manager

Amazon; Dunfermline; On-site; GBP 42,000 - 62,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Learning Manager for a busy fulfilment centre, focused on safety, quality and onboarding through high‑quality training.

You will monitor training outcomes, assess needs, and ensure compliant practices align with Amazon's safety standards across the site. You will lead a team of Trainers and a Learning Specialist, own end‑to‑end associate and leader training, and collaborate with EU teams to share best practices and scale training initiatives.

Qualifications

• Experience managing training programs.
• Experience managing teams.
• Bachelor's degree or equivalent in a related field.

Responsibilities

• Lead and develop Trainers and a Learning Specialist.
• End-to-end ownership of the associate and leader training programs at site: from needs analysis stage, to management and execution of training
• Creating effective partnerships with other Learning Teams within the EU to identify and share best practice
• Planning, developing and evaluating all training initiatives, in collaboration with the senior team and Amazon's central leadership function
• Proactively identifying and deploying training/coaching solutions to address quality and productivity requirements within the FC
• Providing coaching and feedback on leadership related topics both in 121s and facilitated workshops to identify leadership, coaching and management skill development opportunities

Skills

Project management

Training program management

Team leadership

Learning design

Education

Bachelor's degree or equivalent in a related field

Job description

Description

Who we are:

Amazon is focused on ensuring its associates can work in a safe, quality focused environment. Our learning teams are responsible for delivering and providing high quality safety compliance, process and onboarding training to ensure that our associates are set up for success.

The learning manager is a member of the leadership team within a fulfilment centre and is focused on managing the learning needs of all employees. They must have the ability and initiative to understand the business needs, analyse issues and influence solutions/outcomes. This is a team player who not only leverages his/her own team to respond effectively to a variety of training scenarios, but is able to work closely with a central EU team to effectively prioritize and deploy training programs based on customer need – from training processes at scale to ongoing leader development.

An Amazon Fulfilment Centre (FC) https://www.youtube.com/watch?v=UAKPoAn2cB0 is a dynamic and challenging environment. You will be very close to the action and spend time on the warehouse floor with the teams who make our FCs great. Developing our people is at the heart of what we do and is needed now more than ever as we are experiencing rapid growth and we plan to keep on growing.

Overall Responsibilities Include

• Leading and developing a team of Trainers and a Learning Specialist
• End-to-end ownership of the associate and leader training programs at site: from needs analysis stage, to management and execution of training
• Creating effective partnerships with other Learning Teams within the EU to identify and share best practice
• Planning, developing and evaluating all training initiatives, in collaboration with the senior team and Amazon's central leadership function
• Proactively identifying and deploying training/coaching solutions to address quality and productivity requirements within the FC
• Providing coaching and feedback on leadership related topics both in 121s and facilitated workshops to identify leadership, coaching and management skill development opportunities

Basic Qualifications

• Experience managing projects
• Experience managing training programs
• Experience managing teams
• Bachelor's degree or equivalent, or experience in learning design, learning science, instructional design, educational psychology, or a similar field
• Bachelor's degree or equivalent, or experience in Business, Operations, Supply Chain, Learning, or a related field

Preferred Qualifications

• Bachelor's degree or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon UK Services Ltd.

Job ID: A10382447