FTG Customer Advisor - Moat Street

Henderson Group; Donaghadee; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Employee assistance programme

Offers/Discount scheme

Staff discount (grocery/fuel)

Job summary

Henderson Group is seeking a Deli Team Member for EUROSPAR Moat Donaghadee. The role offers hourly pay between £12.10 and £13.45, part-time 16 hours per week, with shifts from 6:00am to 3:00pm across Monday to Sunday. You’ll join a supportive team focused on providing excellent customer service and high standards of food safety.

The position emphasises training, team collaboration, and flexibility. Henderson Group highlights career development, employee benefits, and a strong commitment to the

Qualifications

• No prior retail or foodservice experience required.
• We provide training to all new team members.
• Positive attitude and energy to delight customers.

Responsibilities

• Provide first-class service at the deli counter.
• Prepare, cook and bake goods in line with food safety rules.
• Keep prep areas clean and tidy, including kitchen porter duties.
• Support SPAR Bakery and Delish Deli counters to stay fresh and appetising.
• Undertake other duties as required for the role.

Skills

Customer service

Team player

Attention to detail

Food safety

Job description

Deli Team Member

Pay rates ranging from £12.10 - £13.45 per hour depending on your age and great benefits . Part-time position available at 16 hours per week. Availability to cover shifts between the hours of 6:00am – 3:00pm, Monday to Sunday, with a degree of flexibility required.

EUROSPAR Moat Donaghadee – 104 Moat Street Donaghadee BT21 0ED

Who are we?

Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025.

A look into the role

Our Delish deli’s are a convenient place for our customers to stop for breakfast, lunch or great coffee on the go. Our hard-working and friendly team make it all happen- from preparing delicious food, delivering first class customer service at the deli counter, or maintaining great hygiene standards by keeping the prep and service areas clean. You’ll be supported by a team of brilliant people, and there are fantastic career development and progression opportunities.

As Delish Deli Team Member you will:

• Provide a first-class service to all of our customers.
• Prepare, cook and bake goods, working within food safety regulations.
• Keeping prep areas and counters clean and tidy, including kitchen porter duties.
• Work as part of a team to ensure all counters - SPAR Bakery and Delish Deli - remain fresh and appetizing for our customers.
• Undertake other duties as required for the role.

Skills for Success

• Don’t worry if you have no previous retail or foodservice experience - we’ll provide you with all the right training.
• Above all we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience!

Applicants should note that based on the response, the company may increase the shortlisting criteria.

This role is perfect for anyone who loves working with food and a great team, in a company that provides all the tools you need to develop your career!

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition –

We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First –

We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork –

We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity –

We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.

You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

• Benefits include attractive pay, employee assistance programme, Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working hours

Part time position available at 16 hours per week. Availability to cover shifts between the hours of 6:00am – 3:00pm, Monday to Sunday, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.

We are an equal opportunities employer.