Frozen Foods Customer Service Specialist

The Range; Belfast City District; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Range in Belfast is seeking a dedicated Frozen Food Assistant (Full Time) to join our fast-paced store team. You’ll be the face of The Range, delivering friendly service, helping customers find products, and supporting other areas as required.

You’ll need a passion for customer service, a flexible approach, and previous experience with frozen foods is preferred. The role involves till duties, stock replenishment, and ensuring product temperatures and presentation meet our standards.

Qualifications

• Experience in fast-paced retail environments.
• Excellent customer service skills and a flexible approach.
• Previous experience working with frozen foods is preferred.

Responsibilities

• Actively promote bestselling lines and key products.
• Ensure stock is available across all ranges.
• Ensure smooth transition of range changes to minimise disruption.
• Ensure the department is correctly priced across all products.
• Ensure correct fill levels and temperatures in store.
• Adhere to, and correctly implement shop floor processes, policies, and procedures.
• Adhere to, and correctly implement reduced and waste processes.
• High standards of housekeeping across the department.

Job description

The Range in Belfast is seeking a dedicated Frozen Food Assistant (Full Time) to join our fast-paced store team. You’ll be the face of The Range, delivering friendly service, helping customers find products, and supporting other areas as required.

You’ll need a passion for customer service, a flexible approach, and previous experience with frozen foods is preferred. The role involves till duties, stock replenishment, and ensuring product temperatures and presentation meet our standards.