Frozen Food Specialist – Fast-Paced Customer Service

The Range; York and North Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Job summary

The Range in York is seeking a full-time Frozen Food Assistant to deliver excellent customer service in a fast-paced retail setting. You will be the face of The Range on the shop floor, helping customers find products and processing till transactions with a smile.

You will stock, price, and rotate frozen goods, support other store areas as needed, and adapt to changing ranges. Previous experience with frozen foods is preferred, and flexibility in shifts is required.

Qualifications

• Experience in customer service in a retail environment preferred.
• Willingness to work in a fast-paced setting and assist across store areas.
• Interest in frozen foods is a plus.

Responsibilities

• Actively promote bestselling lines and key products.
• Ensure stock is available across all ranges.
• Assist with range changes to minimise disruption.
• Ensure department is correctly priced.
• Maintain correct fill levels and temperatures in store.
• Follow shop floor processes, policies and procedures.
• Maintain high standards of housekeeping.

Skills

Customer service

Flexible

Communication

Teamwork

Tools

Cash handling

Job description

The Range in York is seeking a full-time Frozen Food Assistant to deliver excellent customer service in a fast-paced retail setting. You will be the face of The Range on the shop floor, helping customers find products and processing till transactions with a smile.

You will stock, price, and rotate frozen goods, support other store areas as needed, and adapt to changing ranges. Previous experience with frozen foods is preferred, and flexibility in shifts is required.