Frontline Team Manager - Fashion, Home & Beauty

Marks & Spencer Group; Sefton; On-site; GBP 27,000 - 36,000; Full time

Job summary

Marks & Spencer Group is seeking a Team Manager in Fashion, Home & Beauty to lead from the shop floor and set the pace for outstanding service and commercial results. You’ll coach, develop and performance-manage your multiskilled team, delivering five-star service while embracing change and new ways of working in a fast-moving retail environment.

We’re looking for confident, people-first leaders who use data and insight to drive decisions, uphold standards and safety, and inspire pride across

Qualifications

• Proven experience leading teams in fast-paced retail or customer-focused settings.
• Strong commercial awareness and ability to use data to drive results.
• Skilled in coaching, developing and performance management.
• Comfortable with difficult conversations and conflict resolution.
• Resilient, adaptable, and able to lead through change.
• Digital confidence and openness to new ways of working.

Responsibilities

• Lead and inspire a multiskilled team on the shop floor.
• Set and raise service, standards, and operational excellence.
• Use insights to drive strong commercial performance.
• Champion inclusion and great service as a role model.

Job description

Marks & Spencer Group is seeking a Team Manager in Fashion, Home & Beauty to lead from the shop floor and set the pace for outstanding service and commercial results. You’ll coach, develop and performance-manage your multiskilled team, delivering five-star service while embracing change and new ways of working in a fast-moving retail environment.

We’re looking for confident, people-first leaders who use data and insight to drive decisions, uphold standards and safety, and inspire pride across