Frontline Retail Team Lead, Fashion & Beauty

MARKS&SPENCER; Street; On-site; GBP 34,000 - 42,000; Full time

Job summary

Marks & Spencer is seeking a Team Manager in Fashion, Home & Beauty to lead from the front on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service and strong commercial results.

You’ll be a confident, people-first leader who thrives in fast-moving environments, makes bold decisions, and brings out the best in others, while modelling inclusive, customer-focused service every day.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Ability to coach, develop and performance-manage with clarity and empathy
• Strong commercial awareness with the use of data to drive results
• Confident in delivering bold decisions in a dynamic store environment
• Committed to inclusive, high-service standards

Skills

Team leadership

Retail experience

Coaching & development

Data-driven decisions

Customer service excellence

Change leadership

Digital confidence

Inclusion & service culture

Job description

Marks & Spencer is seeking a Team Manager in Fashion, Home & Beauty to lead from the front on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service and strong commercial results.

You’ll be a confident, people-first leader who thrives in fast-moving environments, makes bold decisions, and brings out the best in others, while modelling inclusive, customer-focused service every day.