Frontline Team Manager - Fashion, Home & Beauty

Marks and Spencer plc (UK); England; On-site; GBP 26,000 - 38,000; Full time

Job summary

Marks & Spencer plc is seeking a Team Manager in Fashion, Home & Beauty to lead on the shop floor, set the pace and raise standards. You will inspire your team to deliver standout style, sharp service and strong commercial results, even under pressure.

We want confident, people-first leaders who thrive in fast-moving retail, make bold decisions and coach others with clarity and empathy, while embracing new ways of working and upholding strong service and inclusion.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• A natural role model for great service, inclusion and M&S behaviour.

Responsibilities

• Lead from the shop floor, setting the pace and raising standards.
• Inspire your team to deliver standout style, sharp service and strong commercial results, even under pressure.
• Coach and develop colleagues to achieve high performance and strong customer outcomes.
• Utilise data and insight to drive decisions and continuously improve store performance.

Skills

Team leadership

Customer-focused

Coaching & development

Data-driven decisions

Change management

Job description

Marks & Spencer plc is seeking a Team Manager in Fashion, Home & Beauty to lead on the shop floor, set the pace and raise standards. You will inspire your team to deliver standout style, sharp service and strong commercial results, even under pressure.

We want confident, people-first leaders who thrive in fast-moving retail, make bold decisions and coach others with clarity and empathy, while embracing new ways of working and upholding strong service and inclusion.