Frontline Team Leader – Fashion, Home & Beauty

Marks & Spencer Plc

Hayle, Ferring

On-site

GBP 26,000 - 32,000

Full time

8 days ago

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Job summary

Marks & Spencer plc is looking for a Team Manager in Fashion, Home & Beauty to lead on the shop floor, drive standards and deliver standout service and commercial results. You’ll inspire a multi-skilled team, coach performance, and use data to shape daily decisions while maintaining a customer-first culture.

This role demands resilience, bold communication, and a proactive approach to change. Join us to raise the bar, support colleagues, and grow with M&S as we reshape our stores for the next

Qualifications

Experience leading teams in a fast-paced retail or customer-focused environment.
Ability to use data and insight to drive commercial results.
Experience coaching and performance-managing with clarity and empathy.
Confident in conversations and change leadership.
Resilient and adaptive mindset with energy to lead through change.
Digital confidence and willingness to embrace new ways of working.
Natural role model for great service and inclusion.

Responsibilities

Lead from the front on the shop floor to raise standards and service.
Inspire and develop a multi-skilled team to deliver strong commercial results.
Use data and insight to inform daily decisions and performance.
Coach, develop and performance-manage the team with clarity.

Skills

Retail leadership

Commercial awareness

Coaching

People management

Change leadership

Digital confidence

Job description

This role demands resilience, bold communication, and a proactive approach to change. Join us to raise the bar, support colleagues, and grow with M&S as we reshape our stores for the next

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