Frontline Team Leader: Fashion, Home & Beauty

Marks & Spencer Plc; Topsham; On-site; GBP 29,000 - 36,000; Full time

Job summary

Marks & Spencer Plc is seeking a Designate Team Manager for Fashion, Home & Beauty. You’ll lead from the shop floor, set the pace, and drive standout service while delivering strong commercial results in a fast-moving retail environment.

You’ll inspire a motivated, multiskilled team, coach performance, use data to inform decisions, and handle bold conversations with confidence. This role requires a people-first leader who values inclusion and high standards.

Qualifications

• Experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the ability to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.

Responsibilities

• Lead and develop a multiskilled team on the shop floor.
• Set the pace, maintain high standards, and drive excellent customer service.
• Use data and insights to improve commercial results and store performance.
• Have constructive conversations and guide team through change.

Skills

Team leadership

Commercial awareness

Coaching

Data-driven decisions

Customer service

Job description

Marks & Spencer Plc is seeking a Designate Team Manager for Fashion, Home & Beauty. You’ll lead from the shop floor, set the pace, and drive standout service while delivering strong commercial results in a fast-moving retail environment.

You’ll inspire a motivated, multiskilled team, coach performance, use data to inform decisions, and handle bold conversations with confidence. This role requires a people-first leader who values inclusion and high standards.