Frontline Retail Supervisor – Defence Site

ESS – Defence, Energy and Government Services; Fareham; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Healthcare check

Employee Assistance Programme

Perks at Work

Career training

Refer a friend bonus

Pension and life assurance

Free meals

Onsite car parking

Subsidised meals

Discounted event tickets

Job summary

Compass Group UK&I – ESS is recruiting a Retail Supervisor to join Defence on a full-time basis, 35 hours per week, 5 days out of 7, contracted to 49.2 weeks per year in Fareham, UK.

The role leads the shop floor team, ensuring smooth operations and outstanding customer service. The ideal candidate has frontline supervision experience, strong communication skills, and a team-oriented, positive attitude under pressure.

Qualifications

• Experience supervising frontline teams in a similar environment.
• Excellent communication and customer service focus.
• Team player with a can-do attitude and ability to stay positive under pressure.

Responsibilities

• Supervise a shop floor team and foster a welcoming, supportive environment.
• Operate till, take orders, and process payments.
• Create weekly rotas following manager guidance.
• Check deliveries, stock and place re-orders as needed.
• Act as a key holder with responsibility for the store.
• Adhere to Food Hygiene and Health & Safety standards.

Skills

Supervising teams

Communication

Team player

Customer service

Job description

Compass Group UK&I – ESS is recruiting a Retail Supervisor to join Defence on a full-time basis, 35 hours per week, 5 days out of 7, contracted to 49.2 weeks per year in Fareham, UK.

The role leads the shop floor team, ensuring smooth operations and outstanding customer service. The ideal candidate has frontline supervision experience, strong communication skills, and a team-oriented, positive attitude under pressure.