Frontline Retail Associate — Fast-Paced Customer Service

Marks and Spencer; Glasgow; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant to be at the frontline of our busy store. You will help customers, provide product advice, and contribute to a fast, friendly shopping experience.

You will work a pattern including Sundays and weekends, stay digitally confident using Sparks App and store devices, and be prepared to adapt across store areas to meet demand while upholding our standards.

Qualifications

• Experience delivering friendly, efficient service to customers in a fast-paced environment.
• Excellent verbal and written communication
• Able to work as part of a team and adapt to changing store needs.

Responsibilities

• Assist customers with product questions and recommendations to drive sales.
• Maintain store presentation, stock levels, and assist across departments during busy periods.

Skills

Customer service

Communication

Teamwork

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant to be at the frontline of our busy store. You will help customers, provide product advice, and contribute to a fast, friendly shopping experience.

You will work a pattern including Sundays and weekends, stay digitally confident using Sparks App and store devices, and be prepared to adapt across store areas to meet demand while upholding our standards.