Food Frontline Associate — Fast-Paced Customer Service

Marks and Spencer; Monmouth; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service at pace and helping customers find what they need with confidence.

The role requires a resilient, team-spirited approach, a willingness to learn our Sparks App and in-store devices, and flexibility to cover weekend shifts as the store demands. You'll thrive in a busy environment, stay sharp under pressure, and contribute to a welcoming,

Qualifications

• Experience in delivering friendly, efficient customer service.
• Ability to learn and use in-store digital tools (e.g., Sparks App).
• Willingness to work weekend shifts in a fast-paced store environment.

Responsibilities

• Assist customers in the Food section with product knowledge and recommendations.
• Maintain product availability, attractive displays and clean shelving.
• Operate store tools and devices to enhance the shopping experience.

Skills

Customer service

Food knowledge

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service at pace and helping customers find what they need with confidence.

The role requires a resilient, team-spirited approach, a willingness to learn our Sparks App and in-store devices, and flexibility to cover weekend shifts as the store demands. You'll thrive in a busy environment, stay sharp under pressure, and contribute to a welcoming,