Frontline Food Service & Sales Associate

Marks & Spencer Plc; Northampton; In loco; GBP 18.000 - 24.000; Part-time

Descrizione del lavoro

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, advising on food products, and using Sparks App and in-store devices to assist customers. A team-oriented, flexible approach is essential as shifts vary across Week 1 and Week 2.

We value resilience, strong customer focus, and the ability to thrive in a fast-paced environment while building a positive shopping experience for every customer.

Competenze

• Frontline role requiring high service standards.
• Ability to work under pressure and busy store conditions.
• Digital tools use to enhance customer experience.
• Team player who supports store objectives.
• Flexible to work across different store areas.

Mansioni

• Provide five-star service and personalised recommendations to customers.
• Promote and sell M&S Food products to meet customer needs.
• Utilise Sparks App and store devices to assist customers.
• Collaborate with colleagues to ensure smooth store operations.
• Be adaptable to varying shifts and store requirements.

Conoscenze

Customer service

Teamwork

Digital literacy

Sales skills

Communication

Strumenti

Sparks App

In-store devices

Descrizione del lavoro

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, advising on food products, and using Sparks App and in-store devices to assist customers. A team-oriented, flexible approach is essential as shifts vary across Week 1 and Week 2.

We value resilience, strong customer focus, and the ability to thrive in a fast-paced environment while building a positive shopping experience for every customer.