Frontline Food Service Champion

Marks and Spencer; Reading; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service, staying calm under pressure, and meeting strong customer demand head-on.

You’ll be a brand ambassador who confidently recommends and sells new food products, making customers feel valued every time they shop with us. Join a high-energy team and be ready to work across areas of the store.

Qualifications

• Experience delivering five-star service in fast-paced environments.
• Comfort using digital tools to aid customer service.
• Ready to work across different store areas and shifts.

Responsibilities

• Deliver five-star service at pace in a high-pressure environment.
• Utilise Sparks App and in-store devices to help customers find products.
• Be a team player and support others to create a seamless shopper experience.
• Be flexible and ready to work across various store areas as demands change.

Skills

Customer service

Cash handling

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service, staying calm under pressure, and meeting strong customer demand head-on.

You’ll be a brand ambassador who confidently recommends and sells new food products, making customers feel valued every time they shop with us. Join a high-energy team and be ready to work across areas of the store.