Seasonal Food Frontline Customer Associate

Marks and Spencer; Newcastle upon Tyne; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and staying sharp when the store is busiest. You’ll confidently recommend and sell our newest food products to customers and use Sparks and in-store devices to enhance their shopping experience.

This frontline role requires resilience, teamwork, and flexibility as you work across different store areas to meet customer demand with enthusiasm.

Qualifications

• Team player with a positive, high‑energy attitude.
• Digital confidence to use Sparks and in‑store devices.
• Flexibility to work across different store areas and shifts.

Responsibilities

• Sell and confidently recommend our newest food products to customers.
• Deliver remarkable service to ensure customers feel valued every time they shop with us.
• Support store operations and contribute to growth in sales, especially at peak times.
• Utilise digital tools to enhance the customer experience and help customers find products they need.

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and staying sharp when the store is busiest. You’ll confidently recommend and sell our newest food products to customers and use Sparks and in-store devices to enhance their shopping experience.

This frontline role requires resilience, teamwork, and flexibility as you work across different store areas to meet customer demand with enthusiasm.