Frontline Food Customer Experience Pro

Marks & Spencer Plc; Oldbury; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in the UK is seeking a Customer Assistant in our Food section, where you'll be at the frontline of the retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Qualifications

Responsibilities

• Provide five-star service at pace to customers.
• Confidently recommend and sell food products to customers.
• Utilize Sparks App and in-store devices to enhance the customer experience.
• Be flexible to work across various store areas to meet demand.

Skills

Customer service

Team player

Digital tools

Job description

Marks & Spencer Plc in the UK is seeking a Customer Assistant in our Food section, where you'll be at the frontline of the retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.