Frontline Fashion & Beauty Assistant | Fast-Paced & Digital

Marks & Spencer Group; Telford; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service on the shop floor, helping customers find on-trend items and build confidence in our brand.

You’ll work in a fast-paced retail environment, using digital tools like the Sparks App and in-store devices to enhance the customer journey. Flexibility for weekends and varying shifts is required.

Qualifications

• Experience in customer service is preferred.
• Ability to work in a fast-paced retail environment.
• Flexibility to work weekends and varied shifts.

Responsibilities

• Assist customers with fashion, home and beauty products.
• Provide style advice and five-star service to shoppers.
• Utilise Sparks App and in-store devices to enhance the experience.

Skills

Customer service

Sales skills

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service on the shop floor, helping customers find on-trend items and build confidence in our brand.

You’ll work in a fast-paced retail environment, using digital tools like the Sparks App and in-store devices to enhance the customer journey. Flexibility for weekends and varying shifts is required.