Frontline Fashion Customer Assistant — Fast-Paced, Digital-Savvy

Marks and Spencer; Bexleyheath; On-site; GBP 6,000 - 7,200; Full time

Job summary

Marks and Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will deliver style advice and five-star service at the frontline, helping customers discover our latest fashion items and related products in a high-demand store.

You’ll use Sparks App and in-store devices to enhance the customer experience, drive sales, and support a fast-paced environment. Applicants must be 18 or older due to health and safety regulations.

Qualifications

• Applicants must be 18 or older due to health and safety legislation.

Responsibilities

• Deliver style advice and five-star service to customers.
• Drive sales and grow share in fashion, home and beauty.
• Act as a brand ambassador delivering excellent customer experience.
• Utilise Sparks App and in-store devices to assist customers.
• Maintain high standards while balancing speed and accuracy in a fast-paced environment.
• Be flexible and ready to adapt to store needs.

Skills

Customer service

Tools

Sparks App

Job description

Marks and Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will deliver style advice and five-star service at the frontline, helping customers discover our latest fashion items and related products in a high-demand store.

You’ll use Sparks App and in-store devices to enhance the customer experience, drive sales, and support a fast-paced environment. Applicants must be 18 or older due to health and safety regulations.