Frontline Fashion & Beauty Sales Pro

Marks and Spencer; Reading; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks and Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will deliver style advice and five-star service, acting as a brand ambassador while supporting sales in a fast-paced retail setting.

You’ll work with digital tools like the Sparks App to enhance customer experience and help shoppers discover on-trend products. Flexibility and teamwork are essential to success in this role.

Qualifications

• Passionate, fashion-forward individuals who can drive sales.
• Confident brand ambassador with a customer-first mindset.
• Digitally confident and able to use in-store tech tools (Sparks App, in-store devices).
• Able to maintain high standards while working quickly and accurately.
• Team player who can adapt to fast-moving retail environments.

Responsibilities

• Deliver style advice and five-star service to customers in Fashion, Home & Beauty.
• Drive sales and grow market share for the store’s fashion items.
• Operate in a high-demand environment, staying proactive and customer-focused.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Job description

Marks and Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will deliver style advice and five-star service, acting as a brand ambassador while supporting sales in a fast-paced retail setting.

You’ll work with digital tools like the Sparks App to enhance customer experience and help shoppers discover on-trend products. Flexibility and teamwork are essential to success in this role.