Frontline Fashion Assistant — Digital Tools & Service

Marks and Spencer; Weybridge; On-site; GBP 21,000 - 25,000; Full time

Job summary

Marks & Spencer is hiring for a Customer Assistant in our Fashion, Home & Beauty department. You will play a vital frontline role, delivering style advice and five‑star service to customers in a fast-paced retail setting.

You’ll drive sales, help customers discover on-trend products, and act as a confident brand ambassador. You’ll use digital tools like the Sparks App and in-store devices to enhance the shopping experience and support the store team.

Qualifications

• Customer-facing frontline role in fashion retail.
• Willingness to work in a fast-paced environment.

Responsibilities

• Provide style advice and exceptional service to customers.
• Drive sales and help grow our share in the style space.
• Act as a brand ambassador and help customers discover fashion items.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Job description

Marks & Spencer is hiring for a Customer Assistant in our Fashion, Home & Beauty department. You will play a vital frontline role, delivering style advice and five‑star service to customers in a fast-paced retail setting.

You’ll drive sales, help customers discover on-trend products, and act as a confident brand ambassador. You’ll use digital tools like the Sparks App and in-store devices to enhance the shopping experience and support the store team.