Frontline Fashion Assistant – Fast-Paced, High-Impact

Marks & Spencer Plc; Gillingham; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in our Fashion, Home & Beauty range to deliver style advice and five-star service on the shop floor. You’ll be at the frontline, driving sales and helping customers discover the latest fashion items while upholding brand standards in a fast-paced retail environment.

Being digitally confident is essential. You’ll use Sparks App and in-store devices to enhance the customer experience, stay flexible to cover peak periods, and

Responsibilities

• Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
• We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
• You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
• This is the frontline of fashion retail - are you ready for it?

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in our Fashion, Home & Beauty range to deliver style advice and five-star service on the shop floor. You’ll be at the frontline, driving sales and helping customers discover the latest fashion items while upholding brand standards in a fast-paced retail environment.

Being digitally confident is essential. You’ll use Sparks App and in-store devices to enhance the customer experience, stay flexible to cover peak periods, and