Frontline Customer Service Advisor – Hybrid & Flexi

Williamsburgh Housing Association Limited; Paisley; Hybrid; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Annual leave 25 days + 13 holidays (pr

Employee Assistance Programme

Pension salary sacrifice

Pension Scheme options: 3%/6%, 5%/10%,

Job summary

Williamsburgh Housing Association Limited is seeking a Customer Service Assistant in Paisley with hybrid working. You will provide frontline customer service and administrative support, acting as the first point of contact for residents and liaising with contractors and internal teams.

The role requires strong organisational skills and a can-do attitude. Join a supportive team focused on delivering excellent services to communities, with an emphasis on accurate record-keeping and clear

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.
• A team player with a can-do attitude.

Responsibilities

• Provide front line customer service and administrative support.
• Act as the first point of contact for our residents.
• Liaise with residents, contractors, and internal teams.
• Keep accurate records and ensure smooth communication.

Skills

Team player

Organization

Communication

Job description

Williamsburgh Housing Association Limited is seeking a Customer Service Assistant in Paisley with hybrid working. You will provide frontline customer service and administrative support, acting as the first point of contact for residents and liaising with contractors and internal teams.

The role requires strong organisational skills and a can-do attitude. Join a supportive team focused on delivering excellent services to communities, with an emphasis on accurate record-keeping and clear