Frontline Customer Advisor — Fast-Paced, Five-Star Service

Marks & Spencer Plc; Warwick; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc is seeking a Customer Assistant to be at the frontline of the UK's fastest growing retailer. You'll help customers, share product knowledge, and deliver five-star service at pace.

You’ll roll up your sleeves, respond to strong customer demand, and confidently offer style advice or recommend our latest products to shoppers. You’ll be a resilient brand ambassador who makes every customer feel valued.

Responsibilities

• Be at the frontline of the UK's fastest growing retailer and deliver five-star service at pace.
• Share knowledge of M&S products and confidently advise or sell our latest ranges to customers.
• Ensure every shopper feels valued through friendly, proactive service and brand ambassadorial conduct.

Job description

Marks & Spencer plc is seeking a Customer Assistant to be at the frontline of the UK's fastest growing retailer. You'll help customers, share product knowledge, and deliver five-star service at pace.

You’ll roll up your sleeves, respond to strong customer demand, and confidently offer style advice or recommend our latest products to shoppers. You’ll be a resilient brand ambassador who makes every customer feel valued.