Customer Assistant – Fast-Paced Retail & Digital Service

Marks and Spencer; Amersham; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant to be at the frontline of the UK's fastest growing retailer. You'll deliver five-star service, help customers with product knowledge, and drive sales across the store during busy periods.

You'll be digitally confident, using the Sparks App and in-store devices to assist customers and process transactions. Flexibility to work across store areas and adapt to changing demands is essential.

Qualifications

• Customer-focused mindset and excellent communication skills.
• Willingness to learn product knowledge and drive sales.
• Comfort with using digital tools to assist customers.

Responsibilities

• Deliver five-star service and product advice to customers.
• Process transactions and assist customers across store areas during peak times.
• Support shop floor with knowledge of Sparks App and in-store devices.

Job description

Marks & Spencer is hiring a Customer Assistant to be at the frontline of the UK's fastest growing retailer. You'll deliver five-star service, help customers with product knowledge, and drive sales across the store during busy periods.

You'll be digitally confident, using the Sparks App and in-store devices to assist customers and process transactions. Flexibility to work across store areas and adapt to changing demands is essential.