Frontend Product Engineer Remote, anywhere European working hours

Octocom; United Kingdom; Teletrabalho; GBP 75 000 - 105 000; Tempo integral

Resumo da oferta

Octocom is rebuilding its dashboard into a world-class agentic AI helpdesk. You’ll shape how the product is organized, how users understand and operate it, and how the backend supports the frontend experience.

You’ll own information architecture, build a reusable component system, and craft a precise UI that communicates settings and decisions clearly. This frontend-led role will drive a large rework with end-to-end impact.

Qualificações

• Experience building large front-end dashboards.
• Strong React and TypeScript skills.
• Ability to define UI architecture and reusable components.
• Comfort with SQL queries and backend data considerations.

Responsabilidades

• Own information architecture of the dashboard and its settings pages.
• Create a reusable component system for consistent UI.
• Lead UI craft: typography, spacing, hierarchy, interaction design.
• Ensure clarity: every page shows its function and required user action.
• Provide in-product guidance and documentation.
• Tackle end-to-end changes, including backend integration.

Conhecimentos

React

TypeScript

Tailwind

Ferramentas

SQL

API design

Descrição da oferta de emprego

Rebuild Octocom's dashboard into a world-class agentic AI helpdesk, from the component system to the backend behind it.

About Octocom

Every day, support teams spend thousands of hours on the same questions. Where is my order? How do I return this? Which product should I choose? Can I change my delivery address?

Octocom builds AI agents for support and sales for consumer businesses. Our agents handle conversations independently across chat, email, and phone, from order tracking and returns to product guidance and order changes. Businesses get faster responses, lower support costs, and more sales.

We grew 10x in 2025 and are on track to do it again in 2026. Our AI has already handled hundreds of millions of customer conversations. We keep things direct: few meetings, no politics, clear responsibility, and honest feedback.

The role

Octocom's dashboard is where our customers run their AI support. It has grown fast and it shows: React, TypeScript, and Tailwind, with plenty of ad hoc styling and no real component system.

Your main project is rebuilding it into a world-class agentic AI helpdesk. That means more than better-looking screens. You'll shape how the whole product is organized and how people understand and operate it.

What you'll own

• Information architecture. The dashboard's layout, which settings pages exist, and what belongs on each one.
• The component system. Reusable components that make the product consistent and faster to build.
• UI craft. Deliberate typography, spacing, hierarchy, and interaction design.
• Clarity. Every page should make it obvious what it does, what each setting means, and what decision the user needs to make.
• In-product explanation. Documentation and guidance that help users understand the system.
• The backend behind it. The engineering that makes these experiences work end to end.

Backend you'll need

This is a frontend-led role, but you'll carry changes all the way through. You should be comfortable:

• Writing SQL and working with the data behind the dashboard.
• Building API routes for product interfaces and workflows.
• Refactoring data structures or database tables when a better experience needs it.

You don't need to be a backend specialist. You need to be able to finish the job.

Who we're looking for

Someone with impeccable taste who is also a strong engineer. You can open a complex settings page, see what's confusing, decide how it should work, and ship a clear, polished version.

You make real product decisions and can drive a large rework without waiting for a spec.