Front Office & Visitor Experience Coordinator

Morgan McKinley; City Of London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Morgan McKinley in London is seeking a professional Reception Coordinator to oversee front of house, welcome visitors and ensure a seamless experience for employees and guests while supporting daily office operations.

The role requires at least three years in reception or front-of-house, outstanding communication, strong organizational skills, and the ability to work independently in a fast-paced environment. Proficiency in Outlook, Word and Excel is desirable.

Qualifications

• Minimum three years' reception or front-of-house experience.
• Excellent communication and customer service skills, with a warm, approachable manner.
• Strong organisational skills and the ability to manage competing priorities.
• Professional, proactive and confident working independently.
• High attention to detail and discretion when handling confidential information.
• Comfortable working in a fast-paced environment.
• Proficient in Microsoft Office, particularly Outlook, Word and Excel.

Responsibilities

• Manage reception, visitor arrivals, incoming calls, meeting rooms, catering and deliveries.
• Deliver a friendly, welcoming and seamless front-of-house experience.
• Maintain a professional and well-presented reception and office environment.
• Provide administrative support, including processing supplier invoices.
• Manage security access cards and respond to security issues.
• Coordinate facilities requests, building management and external service providers.
• Support health and safety procedures, including fire warden responsibilities.

Skills

Reception experience

Front-of-house

Customer service

Organisational skills

Communication

Tools

Outlook

Word

Excel

Job description

Morgan McKinley in London is seeking a professional Reception Coordinator to oversee front of house, welcome visitors and ensure a seamless experience for employees and guests while supporting daily office operations.

The role requires at least three years in reception or front-of-house, outstanding communication, strong organizational skills, and the ability to work independently in a fast-paced environment. Proficiency in Outlook, Word and Excel is desirable.