Front Office Team Lead

SmartRecruiters, Inc.; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

ibis London Blackfriars is seeking an experienced Front Office professional to lead the guest services team at our central London hotel. You will oversee front desk operations, reservations, and cash handling, ensuring smooth daily performance and excellent guest experiences.

Join a dynamic Accor brand known for hospitality excellence, training, and career growth opportunities within a global network. The role focuses on leadership, service quality, and operational efficiency in a busy city

Qualifications

• Demonstrated experience in front office operations and guest services.

Responsibilities

• Apply thorough working knowledge of front office operations including the front desk, porters desk, reception/cashiering procedures, PABX functions and reservations.

Skills

Front office operations

Team leadership

Customer service

Reservations

Cash handling

Job description

ibis London Blackfriars is seeking an experienced Front Office professional to lead the guest services team at our central London hotel. You will oversee front desk operations, reservations, and cash handling, ensuring smooth daily performance and excellent guest experiences.

Join a dynamic Accor brand known for hospitality excellence, training, and career growth opportunities within a global network. The role focuses on leadership, service quality, and operational efficiency in a busy city