Front-Office SRE Lead: Observability & AI-Driven Reliability

JPMorgan Chase & Co.; Greater London; On-site; GBP 120,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. in London is seeking a Lead Site Reliability Engineer to shape next‑gen SRE patterns, observability, and reliability across globally distributed trading systems.

You will partner with front‑office traders, contribute production code (Java/Python/Kotlin), drive incident response, and lead AI‑assisted reliability initiatives while collaborating with infrastructure, cloud, and security teams.

Qualifications

• Hands-on experience in front office trading or high‑pressure, low‑latency environments.
• Proficiency with SRE tooling and techniques including FIX, Kafka, Grafana, Splunk, ITRS Geneos, Dynatrace, InfluxDB, MQ, Oracle DB.
• Experience using enterprise‑authorized AI capabilities to improve SRE workflows with validation and data sensitivity awareness.
• Ability to evaluate AI recommendations for correctness and align with resiliency and security.
• Deep knowledge of SLIs/SLOs, telemetry, disaster recovery planning, capacity planning, and performance tuning.
• Experience designing observability frameworks for mission-critical systems.
• Proven ability to lead incident response and drive long-term remediation.
• Strong programming skills in Python, Java, or Kotlin; microservices and distributed/event-driven architectures.
• Strong knowledge of CI/CD pipelines, automated testing, and deployment strategies.
• Excellent communication with traders and senior stakeholders; calm under pressure.
• Strong leadership presence with collaborative mindset.

Responsibilities

• Engage daily with traders to understand workflows and reliability priorities.
• Collaborate with desk to keep systems stable and performant.
• Support live trading environments including incident response and post mortem leadership.
• Contribute to codebase in Java, Kotlin, Python for reliability improvements.
• Lead design and rollout of modern SRE patterns across trading systems.
• Utilize AI capabilities to accelerate incident triage and analysis.
• Champion AI-assisted reliability workflows with traceability and security controls.
• Drive improvements in latency, throughput, and stability.
• Build and maintain tooling for monitoring, alerting, and distributed tracing.
• Operate within a globally distributed engineering and trading organization.
• Partner with infrastructure, cloud, cybersecurity teams to ensure end-to-end reliability.

Skills

SRE tooling

Front office trading

Python

Java

Kotlin

Observability

Incident response

CI/CD pipelines

Communication with traders

Leadership

Performance tuning

Tools

FIX messaging

Kafka

Grafana

Splunk

ITRS Geneos

Dynatrace

InfluxDB

MQ (IBM MQ)

Oracle DB

Job description

JPMorgan Chase & Co. in London is seeking a Lead Site Reliability Engineer to shape next‑gen SRE patterns, observability, and reliability across globally distributed trading systems.

You will partner with front‑office traders, contribute production code (Java/Python/Kotlin), drive incident response, and lead AI‑assisted reliability initiatives while collaborating with infrastructure, cloud, and security teams.