Front Office Manager - London Hotel

TN United Kingdom; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

An established industry player in hospitality is seeking a Front of House Manager for their Central London hotel. This role is pivotal in overseeing daily operations, ensuring exceptional customer service, and maintaining strong relationships with guests. The ideal candidate will have experience in a 4 or 5-star hotel, demonstrating excellent communication skills and a natural flair for leadership. Join a dynamic team where your contributions will enhance the guest experience and uphold the brand's reputation. If you are passionate about hospitality and ready to lead a team to success, this opportunity is perfect for you.

Benefits

Discretionary bonus scheme

Qualifications

• Experience in a 4 or 5-star hotel environment.
• Excellent communication skills in English, both written and spoken.

Responsibilities

• Oversee daily operations of the front office.
• Act as an ambassador for the hotel and maintain high standards.
• Manage front office rotas and ensure strong guest relationships.

Skills

Customer Service

Communication Skills

Team Leadership

Job description

Job Title: Front of House Manager – Central London Hotel

Salary: Up to £45,000

Location: London

Company benefits:

• Discretionary bonus scheme

About the position:

• Overseeing the daily operations of the front office and maintaining the highest standards
• Acting as an ambassador for the hotel and brand
• Providing the highest level of customer service as a host
• Maintaining strong relationships with guests
• Ensuring good communication and working relationships with all hotel departments
• Managing the front office rotas

The successful candidate:

• Previous experience in a 4 or 5-star hotel
• Well-presented with excellent communication skills
• Fluent in English, both written and spoken
• A natural team leader

If you are keen to discuss the details further, please apply today or send your CV to Ed at Corecruitment Dot Com