FRONT OFFICE ASSOCIATE

Delta Hotels by Marriott Huntingdon; Huntingdon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Marriott hotel and F&B discounts

Pension scheme

Employee Assistance Programme

Career progression and internal oppor.

Training and development programmes

Leisure Club Membership

Job summary

Delta Hotels by Marriott Huntingdon is seeking a Front Desk team member who brings warmth and a guest-centric approach to every arrival.

You’ll welcome guests, check in/out smoothly, coordinate with departments, and promote hotel services, with evening/weekend shifts and a 40-hour week.

Qualifications

• Experience in hospitality front desk preferred.
• Positive attitude and professional demeanor.
• Strong communication and guest-service mindset.

Responsibilities

• Welcome guests with a warm smile and deliver a smooth check-in and check-out experience.
• Respond to guest requests and concerns with professionalism and care.
• Work closely with hotel departments to ensure guest needs are met.
• Anticipate guest needs and exceed expectations wherever possible.
• Promote hotel services and amenities.
• Follow all company, safety, and security standards.
• Support a positive team environment and maintain high service standards.

Skills

Excellent communication

Guest-focused service

Job description

Are you passionate about hospitality and love making people feel welcome? We’re looking for a friendly, enthusiastic, and guest-focused Front Desk team member to join us at one of the world’s leading hotel brands.

As part of our Front Office team, you’ll be at the heart of the guest experience, welcoming arrivals, assisting with check-in and check-out, answering questions, resolving concerns, and going the extra mile to make every stay memorable.

We believe in creating a workplace where our people feel valued, supported, and inspired to be their best. You’ll be part of a team built on respect, kindness, teamwork, and exceptional service.

What’s In It For You?

• Free meals on duty
• Uniform provided
• Marriott hotel and F&B discounts across 140+ countries
• Pension scheme
• Employee Assistance Programme
• Career progression and internal opportunities
• Training and development programmes
• Leisure Club Membership

What You’ll Do

• Welcome guests with a warm smile and deliver a smooth check-in and check-out experience.
• Respond to guest requests and concerns with professionalism and care.
• Work closely with hotel departments to ensure guest needs are met.
• Anticipate guest needs and exceed expectations wherever possible.
• Promote hotel services and amenities.
• Follow all company, safety, and security standards.
• Support a positive team environment and maintain high service standards.

What We’re Looking For

Ideally, you’ll have a positive attitude, excellent communication skills, and a genuine passion for making guests feel at home.

40 hours per week | Rotational shifts | Evening and weekend availability required