Front of House Warden — Visitor Concierge & Security

Mitie Cleaning & Hygiene Services; Greater London; On-site; GBP 17,000 - 24,000; Full time

Job summary

Mitie Cleaning & Hygiene Services in London is seeking a Warden – Front of House to provide professional reception and security services. You will greet visitors, manage passes, answer calls and support the client site while ensuring compliance with AI instructions and health and safety standards.

The role requires SIA and CCTV licenses, as well as vetting (NPPV & CTC). You will work 42 hours weekly, with days, nights, and weekend shifts, and enjoy Mitie's employee benefits.

Qualifications

• Excellence in customer service and guest handling.
• Strong communication and multitasking abilities.
• Ability to work to SOPs and safety procedures.

Responsibilities

• Greet visitors and manage access control per AI/visitation policy.
• Operate reception duties including answering calls and issuing passes.
• Maintain site security and safety standards; report faults.

Skills

Customer service

Reception duties

Security awareness

Job description

Mitie Cleaning & Hygiene Services in London is seeking a Warden – Front of House to provide professional reception and security services. You will greet visitors, manage passes, answer calls and support the client site while ensuring compliance with AI instructions and health and safety standards.

The role requires SIA and CCTV licenses, as well as vetting (NPPV & CTC). You will work 42 hours weekly, with days, nights, and weekend shifts, and enjoy Mitie's employee benefits.