Front of House Team Member

Nuffield Health Brentwood; Twickenham; On-site; GBP 26,000 - 31,000; Part time

Job summary

Join a leading fitness and wellbeing club as a Front of House Team Member in Twickenham. You will be the first point of contact for members, providing exceptional customer service and ensuring a welcoming environment. This part-time role requires strong communication skills and a willingness to support both reception and café operations. Enjoy a range of benefits including free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Basic computer skills including Word and Excel.
• Ability to swim to a high standard.

Responsibilities

• Provide exceptional and efficient customer service.
• Support the smooth running of reception and café areas.
• Help create a friendly and professional environment.

Skills

Communication

Customer Service

Empathy

Flexibility

Initiative

Tools

Word

Excel

Job description

Front of House Team Member
Twickenham Fitness and Wellbeing Club | Reception | Permanent | Part Time
£26,166.40 pro rata
24 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated, and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club

• Support the smooth running of our reception and café areas

• Help us create a friendly, relaxing, and professional environment

• Give a warm welcome, answer queries in a caring and helpful way, and ensure everyone feels valued

• Support the café team with preparing and serving fresh, healthy, and nutritional food and drinks

• Be able to swim to a high standard and be willing to undergo training on-site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health, and wellbeing rewards, such as free gym membership, health assessments, retail discounts, and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.