Front of House Team Member

Charles Wells; Stratford-upon-Avon; Sur place; GBP 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

Tips

28 days holiday

Company Pension

Retail and beer discounts

Fun culture surrounded by a supportive

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

Career development programme

30% dining discount of all managed

Great working environment and great…

Résumé du poste

Cox’s Yard in Stratford-upon-Avon is seeking talented Front of House staff to deliver an exceptional customer experience across a vibrant bar, restaurant, coffee shop and live entertainment space. You will be the face of the venue, ensuring guests feel welcome from the moment they arrive and throughout their visit.

We value friendly, proactive team players with strong communication and a passion for people.

Qualifications

• Friendly, proactive, and comfortable in a fast-paced, guest-focused environment.
• Excellent communication and teamwork are essential.
• Willingness to learn across different areas with structured training and progression.

Responsabilités

• Take responsibility for the customer journey, ensuring an outstanding experience.
• Take accurate orders and collaborate with kitchen staff.
• Ensure payments and receipts are correct.
• Confidently recommend menu and drinks offerings.
• Observe service standards and report incidents or issues.
• Be a supportive and proactive team member.

Connaissances

Friendly

Proactive

Communication

Teamwork

Hospitality exp helpful

Description du poste

Company Description

Cox’s Yard is Stratford-upon-Avon’s iconic riverside destination, home to a vibrant bar and restaurant, coffee shop, live entertainment space, and boutique accommodation. We’re a lively, people‑focused venue where no two days are the same and great hospitality is at the heart of everything we do.

Company Description

Cox’s Yard is Stratford-upon-Avon’s iconic riverside destination, home to a vibrant bar and restaurant, coffee shop, live entertainment space, and boutique accommodation. We’re a lively, people‑focused venue where no two days are the same and great hospitality is at the heart of everything we do.

As we continue to grow and evolve, we’re building a team that shares our energy, creativity, and passion for people. Joining Cox’s Yard means being part of a supportive, hands‑on environment where no two days are the same and where your ideas and personality genuinely matter.

If you’re excited by lively venues, love working with people, and want to be part of a standout destination in the heart of Stratford-upon-Avon, we’d love to hear from you.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front Of House Duties Include

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

We’re looking for people who are friendly, proactive, and comfortable in a fast‑paced, guest‑focused environment. Experience in hospitality is helpful, but what matters most is great communication, teamwork, and a genuine passion for people.

Our multi‑venue site includes a bar and restaurant, coffee shop, live entertainment space, and boutique accommodation — so flexibility and a willingness to learn across different areas are a real advantage. Whether you’re new to hospitality or bringing solid experience, we offer structured training, development opportunities, and clear progression routes for those who want to grow.

We Will Offer You a Great Package

• £8.80 - £12.71 p/h + tips
• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• Career development programme
• 30% dining discount of all managed houses
• Great working environment and great prospects!