Team Member

Exmouth Arms; London Borough of Islington; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Career progression

Team events

EAP support

Referral scheme

Birthday day off

Cycle to work

Pub discount 30%

Annual party & prize draws

Job summary

Exmouth Arms in London is seeking an Experienced Front of House Team Member to join our lively crew. You’ll welcome guests, take orders with a smile, and help deliver a memorable pub experience in a fast-paced, friendly environment.

We value personality, initiative, and team spirit. This role offers a competitive hourly rate with tron plus training, progression opportunities, social events, discounts, and staff rewards as part of our award-winning company.

Qualifications

• Passionate about delivering outstanding, guest-first service.
• Thrives in a high-energy venue with a fun, supportive team.
• Excellent communication and ability to reflect the brand in interactions.

Responsibilities

• Welcome guests with warmth and take orders with a smile.
• Deliver polished service and ensure a memorable guest journey.
• Stay calm and positive in busy periods.
• Collaborate with the team to reflect the brand in every interaction.
• Take on new responsibilities as you progress.

Skills

Guest service

Fast-paced environment

Team player

Communication

Positive attitude

Job description

We’re on the hunt for an Experienced Front of House Team Member to join our lively crew.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!

You Are:

• Passionate about delivering outstanding, guest-first service
• A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
• Thriving in a high-energy venue with a fun-loving, supportive team
• Keen to grow and develop within a fantastic, award-winning company
• Ready to level up and build your career in a rapidly expanding, versatile business

What You’ll Do:

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
• Anticipate needs, deliver polished service, and leave guests feeling special
• Stay cool and positive in a busy, high-energy environment
• Collaborate with the team to reflect our brand in every interaction
• Embrace learning and take on new responsibilities as you progress

What's in it for me:

• Competitive rate per hour + tronc
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Team trips, regular incentives and socials – a fun, family atmosphere
• Employee Assistance Programme (EAP) to support you across those tough times
• Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme
• Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
• End-of-Year Annual Staff Party & Prize draws!