Front of House Team Member

Nuffield Health; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading health and fitness organization in Newcastle upon Tyne seeks a Front of House Team Member for their Gosforth Fitness and Wellbeing Gym. This part-time role focuses on providing exceptional customer service and creating a welcoming environment for all visitors. Ideal candidates will possess strong communication skills and a positive, flexible attitude. The position offers a competitive salary of £25,646.40 per annum pro-rata.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• The ability to provide exceptional customer service in a gym setting.
• Strong communication skills, both in person and over the phone.
• Flexibility and a proactive attitude.

Responsibilities

• Provide exceptional customer service to all club visitors.
• Support reception and café operations.
• Create a friendly and professional environment.
• Handle queries with care and respect.
• Support café operations with food and drink service.
• Be able to swim and cover Lifeguard breaks.

Skills

Excellent customer service

Communication skills

Basic computer skills

Flexibility

Empathy

Ability to swim

Tools

Microsoft Word

Microsoft Excel

Job description

Front of House Team Member

Gosforth Fitness and Wellbeing Gym | Reception | Permanent | Part-Time

£25,646.40 per annum (pro-rata)

14 hours per week

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our Gosforth Fitness and Wellbeing Gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club

• Support the smooth running of our reception and café areas

• Help us create a friendly, relaxing and professional environment

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what's important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

Apply today… It starts with you.