Front of House Team Member

Hydes Brewery; Lymm; On-site; GBP 420,000 - 700,000; Part time

Benefits offered by this job

Weekly pay

Discounts Platform

GP online 24/7

Paid breaks

Uniform or allowance provided

50% discount off food for up to 6 ppl

50% off accommodation

Pension plan

Employee assistance programme

Job summary

Hydes Brewery’s Jolly Thresher in Lymm is hiring a part-time Front of House team member. You’ll work on the bar and floor, welcome guests, and learn the menu to suggest dishes and drinks.

You’ll be the face of the site, creating memorable experiences for locals and visitors alike. Flexible shifts include evenings and weekends; training will fund hospitality qualifications and career progression, with a supportive team environment.

Qualifications

• Experience in a fast-paced hospitality setting.
• Commitment to friendly customer service and up-selling.
• Ability to handle allergens accurately.

Responsibilities

• Deliver friendly service on bar and floor.
• Help customers choose dishes and drinks.
• Keep tables and seating areas clean to high standards.
• Work as part of a team to ensure great service for every guest.
• Participate in continual training to grow skills and knowledge.

Skills

Customer service

Team player

Flexibility

Communication

Tools

POS System

Job description

Whether you're looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there's something for everyone.

What's on offer?

Up to £12.71ph + Tips + some great benefits including : Weekly pay, Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.

What hours will you be working?

Flexible working hours - from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.

Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.

What you'll be doing as a Front of House Team Member

As a part time Front of House team member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone's day.

Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include;

• Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
• Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
• Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
• Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
• Undertaking continual training to develop your skills and knowledge.

Your Pub

The Jolly Thresher is located in Lymm - a picturesque village adjacent to the Bridgewater Canal, leading to a variety of customers, both locals and tourists who visit the site. The site has a huge outside area, which has lots of potential as well as a dedicated dining area inside where customers can enjoy the extensive fresh food menu. This site also has cosy drinking areas, with huge fireplaces

About Hydes

Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool.

Hydes' vision is to deliver exceptional hospitality, and it's our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.

Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.