Front of House Team Member

The Chapter Collection; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading pub in London is seeking a Front of House Team Member to enhance guest experiences through service and teamwork. This role involves preparing food and drinks, providing recommendations, and maintaining a positive environment. The role offers various perks, including discounts and flexible working.

Benefits

25% off food and drink

Online portal discounts

VIP entry to pubs

Flexible working

Discounted Dental Insurance

Wagestream – Early access to wages

Qualifications

• Ability to connect with guests and team members.
• Good communication skills for customer service.

Responsibilities

• Help prepare and serve food and drinks.
• Maintain a clean and safe environment for guests.

Skills

Teamwork

Customer Service

Job description

Location - Duke Of Sussex

Front of House Team Member

At Duke Of Sussex, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

• Help prepare and serve our delicious food and drinks at Duke Of Sussex.

• Offer friendly recommendations to enhance the guest experience.

• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We're the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. A short walk from Waterloo station brings you to The Duke Of Sussex, the pub serves delicious food, considered drinks and exceptional experiences to the heart of London. Friends, family, colleagues; lunches, dinners and cocktails – we've got everything for everyone, including four function rooms equipped for catered work meetings. Even pooches are welcome in our garden and bar areas! But of course, we wouldn't be a pub without being experts in serving the perfect pint of craft and cask ale, winning ourselves many awards over the years and hopefully many more as we continue to deliver fantastic experiences for all of our guests.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Duke Of Sussex directly.