Front of House Team Member - Penge, London

German Doner Kebab; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a rapidly growing restaurant brand as a Front of House Team Member at German Doner Kebab in Penge, London. This role involves providing excellent guest service, processing orders, and supporting team efforts while offering opportunities for career progression.

Benefits

Full career pathway

Opportunities for progression

Qualifications

• Ability to follow instructions and complete daily paperwork accurately.
• Willingness to be cross-trained in all areas.

Responsibilities

• Providing excellent guest service and assisting with menu choices.
• Processing orders and maintaining cleanliness.
• Upselling additional food items to enhance guest experience.

Skills

Clear communication

Attentive listening

Positive attitude

Enthusiasm

Understanding of menu and allergen info

Adaptability

Job description

Front of House Team Member - Penge, London

German Doner Kebab is seeking Team Members to join our growing team in Penge, London. As part of a fast-expanding restaurant brand with over 90 locations worldwide, we pride ourselves on industry-leading service, exceptional food, and memorable guest experiences.

Responsibilities include:

• Providing excellent guest service by greeting guests warmly and assisting with menu choices.
• Processing orders through the POS system and delivering food and beverages efficiently.
• Maintaining cleanliness and sanitation of guest areas and ensuring all orders are complete and appealing.
• Upselling additional food items to enhance guest experience and increase sales.
• Answering phone inquiries and managing order assembly and packaging to brand standards.
• Supporting team efforts to meet brand standards and deliver exceptional service.

Key skills and knowledge required:

• Clear communication and attentive listening skills.
• Professional appearance and positive attitude.
• Enthusiasm and adaptability to changing business needs.
• Understanding of menu items and allergen information.
• Ability to follow instructions and complete daily paperwork accurately.
• Willingness to be cross-trained in all areas of the kitchen and front counter.

We offer a full career pathway and opportunities for progression within our company. Join us and be part of our success story!