front of house team member

wagamama; Horley; On-site; GBP 40,000 - 60,000; Full time

Job summary

Wagamama is seeking enthusiastic front of house team members to join their vibrant restaurant environment. You’ll deliver exceptional guest experiences while working alongside a passionate team that values diversity and fresh food. If you’re keen to learn and grow in an exciting hospitality role, this is the place for you.

Benefits

£14 - £25 free food allowance on every shift

50% discount at Wagamama + 30% off other TRG brands

Dedicated training provided

Internal progression opportunities

Access to wellness resources

Family friendly policy with paid leave

Financial wellbeing support

Qualifications

• Good interpersonal skills needed for customer interaction.
• No prior experience required; training provided.
• Ability to be a team player and work in a fast-paced environment.

Responsibilities

• Provide an exceptional experience for guests.
• Work as part of a team to create a welcoming environment.
• Be adaptable to various tasks in the front of house.

Skills

Interpersonal skills

Team player

Ability to work in a fast-paced environment

Interest in fresh food

Job description

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£12.00 per hour + £2.80 per hour average tips*

£14 - £25 of free food allowance on every shift

50% discount at Wagamama + 30% off all other TRG brands with family and friends

Dedicated training when you start

Internal progression opportunities | Fully funded apprenticeship programmes to support your growth

Kintsugi wellness | Access to counsellors, cycle to work scheme, discounted gym + leisure

Family friendly policy | Any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

Financial wellbeing support | Access to loans repaid through your salary for those ‘strapped for cash’ moments in life

What we look for |

We're looking for someone who shares our values and can embody the Wagamama way through how you show up at work. A great team player who can work well in a fast-paced environment. You'll have good interpersonal skills and be able to deliver that all-important lasting impression and overall exceptional experience for our guests. Having an interest in fresh food and meeting great people. You don’t need experience to join us as a front of house team member; we’ll provide all the training you need.

As this role is based in an airport, all successful applicants will need to apply for an airport pass (paid for by Wagamama). As part of this process, you'll be required to provide 5 years' worth of continuous references and complete a DBS check. If we are unable to obtain a pass, we'll look for vacancies in nearby non-airport restaurants.

The Wagamama way |

Kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. We are committed to championing change in both our communities and the impact on the planet.

Three whole decades of acting differently — we don’t conform, we celebrate difference. Appreciating personality over perfection. Welcoming everyone and their unique story to our benches. We promise to have your back, working together to build close bonds of trust and support. Creating safe spaces where we can have real conversations with open hearts and open minds.

All we ask is for you to dish up what makes you different.