front of house team member

wagamama; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

Wagamama is looking for a front of house team member who shares their values and can deliver exceptional service. This role doesn't require prior experience; training will be provided. With benefits like tips, a food allowance, and wellness support, it's a great fit for someone eager to join a dynamic team.

Benefits

Free food allowance during shifts

50% discount at Wagamama and other TRG brands

Dedicated training programs

Internal progression opportunities

Access to wellness programs

Financial wellbeing support

26 weeks full pay for expectant employees

Qualifications

• No prior experience needed.
• Ability to work in a fast-paced environment.
• Good interpersonal skills to ensure a lasting impression.

Responsibilities

• Embody the Wagamama values and provide exceptional customer service.
• Work collaboratively within a team to create a positive dining experience.
• Engage with guests to deliver a great overall experience.

Skills

Teamwork

Interpersonal skills

Interest in fresh food

Job description

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£11.44 per hour + £2.80 per hour average tips*

£14 - £25 of free food allowance on every shift

50% discount at Wagamama + 30% off all other TRG brands with family and friends

Dedicated training when you start

Internal progression opportunities | Fully funded apprenticeship programmes to support your growth

Kintsugi wellness | Access to counsellors, cycle to work scheme, discounted gym + leisure

Family friendly policy | Any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

Financial wellbeing support | Access to loans repaid through your salary for those ‘strapped for cash’ moments in life

What we look for |

We're looking for someone who shares our values and can embody the Wagamama way through how you show up at work. A great team player who can work well in a fast-paced environment. You'll have good interpersonal skills and be able to deliver that all-important lasting impression and overall exceptional experience for our guests. Having an interest in fresh food and meeting great people. You don’t need experience to join us as a front of house team member; we’ll provide all the training you need.

The Wagamama way |

Kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. We are committed to championing change in both our communities and the impact on the planet.

For three whole decades, we've been acting differently. We don’t conform; we celebrate difference. We appreciate personality over perfection. Welcoming everyone and their unique story to our benches. We promise to have your back, working together to build close bonds of trust and support. We create safe spaces where we can have real conversations with open hearts and open minds.

All we ask is for you to dish up what makes you different.